Contact
Talk to our team
Whether you run a studio, teach clients, or just have a question, we're here to help. Choose the option that fits and we'll get back to you.
Studios & teams
Planning for multiple instructors? Tell us about your studio and we'll tailor a Studio plan with the right number of seats.
studios@knoo.ioInstructors
Questions about Instructor Pro, client plans, templates or getting started? We're happy to help you set up.
hello@knoo.ioGeneral & support
Account, billing or general questions about Reformer Pilates? Reach the team and we'll get back to you.
support@knoo.ioNot sure which plan?
Compare Free, Plus, Instructor Pro and Studio before you get in touch.
Contact questions
- How quickly will I hear back?
We aim to reply to most messages within two working days. Studio enquiries are usually answered sooner.
- Do I need to contact you to start a plan?
No. You can create a free account or start Instructor Pro straight away from the pricing page. Contact us if you want a Studio plan or have questions first.
- Can you help my studio migrate existing plans?
Yes. Studio includes guided onboarding, so tell us how your team works today and we'll help you get set up.